Your guests already live on WhatsApp. Now your front desk can too.

Every Guest, Personally
Looked After

From the booking to the review they leave, the whole guest conversation runs on WhatsApp. The AI handles the routine bits, and your staff get the requests that actually need a person.

24/7
Guest Chat
AI
Auto-Reply
4.6★
Avg. Rating
Real-time
Task Flow
HoBo Guest Experience

From booking to checkout, covered

Confirmation, arrival, the stay itself, and the rating afterwards. Someone (or something) is looking after the guest at every step.

1
Before Check-In

Personalised WhatsApp welcome with check-in time, directions, and ID reminder — so guests arrive confident.

2
After Check-In

AI answers Wi-Fi, breakfast, and check-out questions instantly — the team handles only what matters.

3
During Stay

Housekeeping and F&B requests become trackable tickets — assigned, verified, and approved in one flow.

4
After Check-Out

A WhatsApp feedback form captures ratings and feeds the dashboard — every stay improves the next.

Features

Less busywork,
happier guests

One WhatsApp thread, one dashboard, one record of who did what. Everything runs through a single place that your staff and your guests both find easy to use.

WhatsApp · IP RoyalHello Rahul,Check-in: 2:00 PMLocation · LINKID ReminderKeep ID handy forswift check-in
01
WhatsApp Pre-Arrival

The moment a booking is confirmed, guests receive a personalised WhatsApp message with check-in time, location link, and ID reminder.

AI · AUTO-REPLYWi-Fi password?HOBO_Guest · 1234Early check-in possible?AI
02
AI Guest Enquiry

Guests chat with the hotel on WhatsApp. AI answers routine questions — Wi-Fi, breakfast, late check-out — and routes complex requests instantly.

MANAGERAC not workingRoom 880Assign Attendant✓ Marcus accepted31 mins · in progressATTENDANTAC not workingRoom 880VerifyPhotoPhoto proof✓ Submitted
03
Manager & Attendant Flow

Every request becomes a trackable ticket. Managers assign staff, attendants verify completion with photo proof, every action is logged.

GUEST RATINGS · APRILCleanliness4.8Staff4.6Food4.5Overall4.7
04
Post-Stay Feedback

After check-out, guests rate cleanliness, staff, food, and overall experience on WhatsApp — ratings flow into a live dashboard.

AI in Action

The Enquiries We Handle Automatically

WhatsApp · Rahul · Room 201
Could you share the Wi-Fi network and password?
AI
HOBO_Guest / 1234
WhatsApp · Priya · Room 312
What are the breakfast timings, and is it included?
AI
7:00 – 10:30 AM · Included
WhatsApp · Arjun · Room 405
Can we request a late check-out until 2:00 PM?
AI
Approved · No extra charge
WhatsApp · Sneha · Room 107
Can we do an early check-in?
AI
Room ready by 11:30 AM
Why It Works

How HOBO Experience Helps Your Team

Less firefighting, fewer missed messages, and a measurable lift in guest satisfaction — all from one WhatsApp-first workflow.

Quick Answers
The everyday questions get answered the moment a guest asks, so nothing sits unread overnight.
Modern Tech
Runs on current AI and the WhatsApp you already use, so your hotel feels a step ahead without any new hardware.
Staff Efficiency
See how the team is doing, from how fast tickets get picked up to how guests rate the stay.
Better Feedback
Ratings broken down by department show you where things slipped and where the team did well.
Easy Tracking
Maintenance logs, guest chats, the lot — all in one place and easy to dig back through later.
Better Training
Real conversations show you what to coach the team on, so the service keeps getting better.
Ratings Dashboard · IP Royal
April 2026
4.6
Overall
124
Reviews
38
Occupied
72%
Response
RoomGuestCleanStaffFood
101Arjun Mehta5.05.04.5
102Priya Sharma5.04.55.0
103Rahul Verma4.55.04.5
Department Insight
Food scored lowest this week — recipe review assigned to Chef Karan.
Get Started

Ready to put your front desk on WhatsApp?

Hotels are already running their whole guest journey through one WhatsApp thread. Book a demo and we'll show you how it'd work for yours.

Powered by AI · Delivered on WhatsApp · Loved by guests